As CRC programs are transforming to a family based program, the need for case management training has become very important for the CRC staff. While on a return visit to the CRC this summer, Nabs held a collaborative training with the CRC's case managers and partners from the US. The CRC staff and US volunteers have been meeting locally and via Zoom for some months in preparation for the training. The four-day training involved ten participants.
Participants learned the ways and methods case managers use to impact the lives of their students in Sierra Leone, and they were learned techniques for tracking measurements of change. The trainees especially valued learning techniques for approaching teenagers, how to handle bad behaviors, motivational interviewing, and open-ended questioning.
Participants cited the value of learning about role playing, and how it can be used to communicate effectively with children and youth. There was a general consensus that more such training will be very valuable, and the CRC staff plans to coordinate with other organizations to share learning and develop healthy connection.
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